Recoveries and QA Supervisor (Call Centre)

Recoveries & QA Supervisor (Call Centre) – Cape Town

Job Description

Our client in the retail industry is seeking a Recoveries and QA Supervisor to join their team. We are looking for an individual with excellent planning, organisational and supervisory skills who will supervise the combined Recoveries and QA teams within Credit Services. The role will report into the Senior Manager for Outsourced Collections & Recoveries, with a dotted reporting line to the QA Manager within Credit Services.

Must have:

Matric

Tertiary qualifications advantageous

2 years supervisory experience within a call centre environment

Experience working on Vision, Verint, Tableau and Presence advantageous.

Computer literate (Word, Excel, Outlook)

Be able to work shifts as per the department roster

Interested then email your CV to recruitment@corporateplacements.co.za or apply today

Please note only shortlisted applicants will be contacted. Should you not receive communication from us within two weeks of submission, then unfortunately your application has been unsuccessful.  We will store your details on our database for any other suitable positions. Should you not wish us to keep your details for future opportunities please advise us in writing and your application will be deleted from our records.