New Accounts Credit Operations Supervisor (Call Centre)

New Accounts Credit Operations Supervisor (Call Centre – Cape Town

Job Description

Our client in the retail industry is seeking a New Accounts Credit Operations Supervisor to join their team.  You need to possess good leadership and excellent people skills as you will be responsible for leading, guiding, developing, supporting and managing a team of Agents, while ensuring that service levels and conversion targets are met, key performance requirements are achieved and delivered in line with operational requirements, processes and systems.

Must have:

• Matric
• 2 to 3 years leadership/supervisory experience within New Accounts and/or services environment
• Experience and/or knowledge of Vision Plus, Presence and Tableau reporting will be a strong advantage.
• Computer literate (Word, Excel, Outlook)
• Good planning skills
• Be able to work shifts as per the department roster until 21:00

Interested then email your CV to recruitment@corporateplacements.co.za

Please note only shortlisted applicants will be contacted. Should you not receive communication from us within two weeks of submission, then unfortunately your application has been unsuccessful.  We will store your details on our database for any other suitable positions. Should you not wish us to keep your details for future opportunities please advise us in writing and your application will be deleted from our records.